Terms & Conditions

Terms and Conditions

Last updated: March 11, 2022

Please read these terms and conditions carefully before using Our Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment methods (s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Quotations

Valid for thirty (30) days from the indicated date.  Drawings, specifications, or other data attached to, or included as a part of, the Quotation furnished by the Seller shall be deemed a part thereof.  Any written Quotation of the Seller shall not be binding upon Seller until the actual receipt by Seller of a written Purchase Order from the Buyer based upon all the terms and conditions thereof.

Buyer’s Order

Buyer’s Order shall be deemed to incorporate, without exception, all terms or conditions unless Buyer shall have expressly advised Seller to the contrary in writing.  Any additions or contrary printed terms or conditions shall not be binding upon the Seller unless accepted in writing by an authorized officer of the Seller.

Prices & Payment

Unless otherwise specified all prices are FOB Seller’s factory (27504) or FOB Seller’s supplier, factory or warehouse.  Also, unless otherwise specified, payments are processed at the time the items are ordered, unless otherwise discussed with the Company.  Net Terms are only approved by the Company.

Shipment Date

Shipment of orders shall be by a commercial freight carrier chosen by the Seller or by the Buyer's request.  Shipment dates are approximate.  

Cancellations/Returns

After acceptance by Seller, orders shall not be subject to cancellation without a charge for material and labor costs incurred.  Custom-made products may not be returned.  A 25% restocking fee shall apply to any unauthorized return of stock products or products free of defects at the discretion of Taylor Made Cases, Inc.

Risk of Loss

Delivery of product to a common carrier or trucker shall constitute delivery to the Buyer, and all risk of loss or damage in transit shall be borne by the Buyer.

Taxes and Additional Fees

If any tax, charge of fee now or hereafter imposed or increased by any governmental authority or agency, upon the production, sales, transportation or delivery of any of the products covered herein is required to be paid or collected by the Seller, the amount thereof shall be added to the prices specified and paid by the Buyer.  

Warranty

Seller warrants parts and materials from the date products leave the Seller’s dock for a period of one year.  Seller will replace or correct, at the Seller’s discretion, free of charge any products manufactured by the Seller which the Seller deems to be defective due to faulty design, workmanship or materials.  Seller makes no warranties with respect to abuse and wear and tear.  All warranty is voided if the products are modified and used under abnormal conditions.    

Claims, Damages, Etc.

Seller shall not be liable in the event of any special, indirect, consequential or coincidental damages of any kind whatsoever, whether growing out of the use, inability to use, failure of, defect in, condition of, delay in delivery, non-delivery or otherwise, of the products covered hereby, and for the results obtained by any such use and Buyer agrees to hold Seller harmless from any liability arising out of such use by Buyer or by any subsequent purchaser from Buyer.  In no event shall any claim made by Buyer be greater than the purchase of the particular product in respect of which damages are claimed.  

Contingencies

Seller shall not be liable for any default or delay in performance if caused, directly or indirectly, by acts of God, war, force of arms, fire, the elements, riot, labor disputes, accidents, any governmental action, prohibition or regulation, delay in transportation facilities, shortage of, inability to obtain or non-arrival of any material or equipment used in the manufacturing of the products covered hereby or the failure of any party to perform any contract with Seller relative to the production of such products, or from any cause whatsoever which is beyond the Seller’s reasonable control, whether or not such cause be similar or dissimilar to those herein enumerated.              

Return Policy & Procedures

Products purchased through Taylor Made Cases are under warranty for one year against manufacturing or hardware defects.  Please contact Taylor Made Cases for authorization and shipping instructions by emailing support@taylormadecases.com. Taylor Made Cases will repair and return any products covered under warranty.

If you need an RMA for any reason other than defect (ie. exchange or refund) you must follow the following steps:

1. Contact Taylor Made Cases at support@taylormadecases.com to determine if your order is eligible for return and to obtain a RMA number within 6 months of the shipment date.
2. If eligible, Taylor Made Cases will send you a completed RMA form to be returned with the shipment.  Please send the RMA along with the items purchased to Taylor Made Cases, 107 Last Cast Drive, Benson, NC 27504 with Attn: RMA Number.
3. Shipping charges are prepaid on warranty repairs only.  Customer is responsible for sending and receiving charges of non-defective product.
4. Non-warranty returns are subject to a 25% of item cost restocking fee.
5. RMA’s must be received within 30 days of RMA issue date.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods availability, Errors in the description or prices for Goods, Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order. Your right to cancel an Order only applies to Goods that are returned in the same condition as You received them. You should also include all of the products instructions, documents, and wrappings. Goods that are damaged or not in the same condition as You received them or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in Your possession. We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order. You will not have any right to cancel an Order for the supply of any of the following Goods: The supply of Goods made to Your specifications or clearly personalized. The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. The supply of goods that are not suitable for return due to health protection or hygiene reasons were unsealed after delivery. The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

The supply of digital content is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.

Availability, Errors, and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs, and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards, or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

User Accounts

When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a

Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

All users, consumers, or members herein agree to insure and hold the Company, our subsidiaries, affiliates, employees, and officers, blameless or not liability for any claim or demand, which may include, but not limited to, reasonable attorney fees made by any third party, which may arise from any content a member or user of our site may submit, post, modify, transmit or otherwise make available through our Services. Your violations of the Terms of Service and/or your violation of any such rights of another person.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of the course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are a resident.

The United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: support@taylormadecases.com

By visiting this page on our website: http://www.taylormadecases.com

By phone number: 919-209-0555

By mail: 107 Last Cast Drive, Benson, NC 27504

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.

Account means a unique account created for You to access our Service or parts of our Service.

Country refers to: North Carolina, United States

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Taylor Made Cases, Inc., 107 Last Cast Drive, Benson, NC 27504.

Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Taylor Made Cases, Inc., accessible from http://www.taylormadecases.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.